Frequently Asked Questions (FAQs)

🛡️ 1. Is my property protected?

Yes. We carry full insurance coverage, and each stay is additionally protected through Airbnb and VRBO’s host guarantees. This includes liability coverage and damage protection. You’re never left unprotected — we take safeguarding your asset seriously.

👤 2. Who are the guests staying in my property?

Our guests are primarily traveling professionals, such as:

• Medical workers on assignment

• Corporate executives

• University faculty

• Families receiving medical treatment nearby

Each guest is screened, ID-verified, and vetted before they can book. We do not allow parties, unverified guests, or last-minute walk-ins.

🔇 3. How do you control noise or disturbances?

We install noise monitoring devices (like NoiseAware or Minut) that track decibel levels — but not conversations. If noise exceeds acceptable levels, we’re alerted immediately and can take swift action. We also:

• Enforce strict quiet hours

• Install exterior-only security cameras

• Use smart locks with custom access codes for each guest

💥 4. What if something gets damaged?

Damage is extremely rare, but when it happens, we handle it immediately — not you.

We:

• Collect a security deposit or damage waiver

• Are covered by Airbnb/VRBO’s Host Guarantee

• Fix or replace items as part of our ongoing maintenance

• Keep your home guest-ready at all times

Your property is inspected and professionally cleaned after every stay, so nothing gets missed.

⚖️ 5. Is this legal? What about city or HOA regulations?

We only operate in areas where short-term rentals are legally allowed. Before launching in a new location, we:

• Review local STR (short-term rental) regulations

• Verify licensing and registration requirements

• Ensure compliance with HOA or condo board rules

You’re never exposed to legal risk — we make sure everything is above board.

🧰 6. Who handles cleaning and maintenance?

We do. Our team arranges professional hotel-style cleaning after every guest. We also handle:

• Routine inspections

• Minor repairs (leaky faucets, loose doorknobs, etc.)

• Coordination with licensed professionals for larger repairs

You don’t have to lift a finger.

💸 7. When and how do I get paid?

You receive guaranteed rent on the 1st of every month, every month — regardless of how many bookings we have. No delays, no excuses.

🛏️ 8. How much wear and tear will my property have?

Surprisingly little. Most guests stay only 3–4 nights, and:

• There’s no daily cooking or full-time pet use

• Guests don’t move furniture or "settle in"

• We clean and inspect constantly

Your property is often cleaner and better maintained than it would be with a long-term tenant.

🧑‍🤝‍🧑 9. How many people stay in the property at a time?

Each listing has a strict guest capacity based on property size and local rules.

• Extra guests beyond the booking are flagged with camera detection at entry

• Violation of guest rules = automatic removal and ban from future bookings